Sydney, Australia

Turn ideas into learning people can use.

We create ready-to-run learning packs, clear guides and visual materials for Australian education and community organisations.

Discuss a learning project See our work

Start with one project. Review, improve or expand it when needed.

From idea to ready-to-use

policy what happens next? expert knowledge step 04 exceptions user need ? process

Learning packsFacilitator guidesVisual explanationsInformation kits

Is this your situation?

You may need us if…

An idea, but no ready-to-run pack
You have to plan every session again
Content that is hard to explain
The same questions keep coming back

Our services

What we can help you create

Choose the area that best matches what your audience needs to learn or understand.

01 Learning Resources For education and learning

We turn educational ideas and specialist knowledge into practical resources people can learn from and use.

Examples

Ready-to-run learning packs
Facilitator guides
Activity materials
Educational programmes
Participant resources
Visual learning tools

Discuss a learning project

02 Clear Information Design For guests, customers and staff

We organise difficult or scattered information into clear tools people can follow.

Examples

Plain-language guides
Visual instructions
Welcome information
FAQs and signs
Quick-reference tools
New starter or visitor guides

Discuss an information project

Main offer

Ready-to-Run Learning Packs

We turn an educational idea or specialist topic into a complete pack that a facilitator can pick up and use.

SESSION MAP

QuestionExploreMakeReflect

FACILITATOR NOTE 03Invite a different point of view.12 min

Concept representation

01 · Main offer

Ready-to-Run
Learning Pack

A complete learning pack a facilitator can pick up and use.

Session plan
Facilitator guide
Activity materials
Participant resources
Visual explanations

Test it with facilitators and improve the next version.

Available as a custom project or a licensed pack for multiple locations.

Discuss a learning pack

SOURCE DOCUMENT · 24 PAGES

QUICK GUIDEOne decision.
Three clear steps.

Find your situation
Check the condition
Take the next action

Concept representation

02 · Starter project

Plain-Language &
Visual Guide

We turn one difficult document or process into a clear guide people can follow.

Plain-language rewrite
Clear information structure
Visual explanation or process map
Decision or quick-reference tool
Editable final file

Review common questions and update what is unclear.

Discuss this guide

03 · Starter project

Welcome &
Information Kit

One organised source of timely information for guests, patients, residents or customers.

Arrival and departure information
Essential instructions
Property or service guide
Signs and quick-reference cards
Digital and print-ready versions

Track repeated questions and improve the information people miss.

Discuss this information kit

YOUR STAYWelcome
to the house.Everything you need,
in one calm place.

THE HOUSE GUIDEMake yourself
at home.

Arrival
3:00 PM

Departure
10:00 AM

A vacation-rental example of a format that also works in visitor and customer environments.

Vacation-rental concept representation

After launch

Review what works. Keep it useful.

After launch, we can collect feedback, review the results and improve the work.

01Start
Build one clear resource.
02Evaluate
Collect feedback and review how it was used.
03Improve
Fix what is unclear or difficult to use.
04Continue
Update, adapt, expand or license the work.

Feedback shapes the next version.

Evaluation outputs

Evidence and clear next steps.

Participant feedback form
Facilitator or staff review
Short findings summary
Recommended updates

We can use online forms, simple follow-up questions and a manual review by Rich & Plain.

Ongoing support

Keep it useful.

Programmes change. Information changes. Feedback shows what needs work.

Keep content current
Improve what people struggle with
Adapt resources for another audience
Create the next version faster

Ask about ongoing support

Multi-site use Use the same resource across more teams or locations when appropriate.

Selected work

Work that shows how we think and build.

Previous education work and studio-developed concepts, clearly labelled.

Hands-on biology learning

Hands-on learning pathway

Earlier educational work

BioClub

Problem Make biology easier for children to understand through direct experience.

Output Hands-on activities, facilitator guides and repeatable programme materials.

Demonstrates Learning resources · Science communication · Programme development

Read the BioClub case study

Question-led storytelling

Abstract concept representation

Studio-developed concept

QeseTo

Problem Open-ended storytelling can leave people unsure how to begin.

Output Guided prompts, feedback and structure help people develop their own stories.

Demonstrates Interactive learning · Community storytelling · Structured participation

View the QeseTo concept

Service workflow

Abstract concept representation

Studio-developed concept

NexoKep

Problem Make property-service tasks and handovers easier to follow.

Output A repeatable workflow with clear handovers, useful records and room to improve.

Demonstrates System thinking · Workflow design · Clear handovers · Useful records

Read the NexoKep case study

Our process

How we work

Five practical stages from first questions to review and improvement.

01
Understand
Define the audience, problem and useful outcome.
02
Structure
Organise the essential content around real use.
03
Build
Create and refine a practical first version.
04
Test
Use simple feedback to see what works.
05
Improve
Update the work or plan optional ongoing support.

About the studio

Experience behind the work.

Rich & Plain draws on experience in science education, learning design, content development and practical information design.

Our principles

Four principles guide each project.

Understand first.

Learn the audience, context and task.

Keep the meaning.

Preserve the detail people need.

Make it clear.

Remove confusion and organise the essential.

Design for use.

Make the result practical to use.

Earlier educational work

Rich & Plain builds on years of experience developing hands-on science programmes, facilitator resources and experiential learning environments for children and educators. This earlier work included BioClub, mobile laboratory programmes and educational projects delivered through Sadehsazan Sokhan Elm Institute in Iran.

Working with specialist knowledge

We simplify specialist knowledge with the people responsible for its accuracy. Final approval remains with the client or relevant qualified specialists.

From the studio